TimberSentry
Privacy Policy
Effective: September 1, 2026
This Policy explains how TimberSentry handles personal information when you search imagery, purchase or receive a report, and access your account. TimberSentry is the controller of information used to operate this service; the providers identified below process information for us or under their own policies.
Information we collect
Information you provide, such as your email address, property or project name, geographic boundary you draw or upload, messages, and order details.
Technical and usage information, such as IP address, browser, device, viewed pages, cookies, security logs, and interactions with the service.
Payment and transaction information. Square processes card details; TimberSentry does not receive or store your full card number or security code.
How we use information
To search imagery; create, deliver, and host reports; administer your account; and provide support.
To process payments and coupons, prevent fraud and abuse, secure and troubleshoot the service, and meet legal, accounting, and regulatory obligations.
To measure and improve the service and, where permitted, assess marketing. Our legal bases may include performing a contract, legitimate interests, consent, and legal obligations, as applicable.
Sharing and international transfers
We disclose only what is needed to service providers that help operate TimberSentry, including Square (payments), Cloudflare (security), hosting, email, analytics, and Google Analytics/Ads. Public map and imagery sources may also receive technical request data.
We do not sell personal information for money. Analytics or advertising providers may process usage identifiers; where applicable law treats this as a sale or sharing, you may exercise the applicable opt-out right.
Information may be processed in the United States and other countries. We use safeguards required by applicable law for international transfers.
Cookies and choices
We use cookies necessary for sessions, language, security, and operation. Analytics or advertising services may use cookies or similar technologies. You can limit cookies in your browser, although parts of the service may not work correctly.
Retention and security
Report files remain available for the period shown in My Reports and are then deleted. We retain account, order, transaction, support, and security records only as long as needed for the purposes above, legal obligations, and legal claims.
We use reasonable technical and organizational safeguards, but no system is completely secure.
Your rights
Depending on where you live, you may request access, correction, deletion, portability, restriction, objection, consent withdrawal, information about disclosures, or review of automated decisions. Legal exceptions and identity verification may apply.
To exercise a right or raise a complaint, email [email protected]. You may also complain to your local data-protection authority.
Other provisions
The service is not directed to anyone under 18. We may update this Policy; the date below identifies the current version. We will provide notice of material changes when required by law.